We will gladly replace any item that may have got beat up during shipping. Unfortunately, due to the low cost nature of our products, we are unable to offer any returns or exchanges for any other reasons.
To be eligible for a return, your product must be unused and in the same condition that you received it and in the original packaging. To complete your return, we require a receipt or proof of purchase. Your damaged product may only be exchanged for the same product you purchased.
To return your damaged product, you should mail it to:
TAKARA WONG STUDIO
BLOCK 3191/46 CITY HOME SUKHUMVIT 1 SOI SUKHUMVIT 101/2 SUKHUMVIT ROAD BANGNA SUB-DISTRICT BANGNA DISTRICT BANGKOK 10260
Depending on where you live, the time it may take for your replacement product to reach you may vary.